Cannot run a scan: nothing happens after pressing Scan Now button

Started by Cheryl Fontaine

My WiFi Guard has stopped scanning. It won't scan when I open the program and click on "Scan Now". The blue arrows just turn into a red X and nothing happens.
SoftPerfect Support forum - Ann avatar image
Ann

Re: Cannot run a scan: nothing happens after pressing Scan Now button   01 June 2018, 17:05

First of all, please check WiFi Guard settings, the Basic tab, and make sure the correct WiFi adapter is selected in the Network adapters list as shown in the example below (your WiFi adapter adapter may have a different name, but it must be selected correctly to enable WiFi Guard to scan your network).

Also please note that network scanning is not instantaneous process: you may need to wait a little bit more before the scan results are displayed.

If that setting is correct and WiFi Guard worked fine for you before, please describe any recent changes in your setup that might have caused the issue. For example, something was changed in WiFi Guard settings, or in your network settings, or other new software was installed, or an update in your firewall/antivirus...

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