VLAN data no longer displayed in version 2.0.9

6 posts · Closed

Hansruedi Guest
21 Mar 2018

Hi,

With version 2.0.9 I just wonder why there is no more VLAN data displayed; I'm sure it always was before. It is definitely there in my backup from v2.0.7.

Ann SoftPerfect
21 Mar 2018

Thank you for reporting this issue. If we introduced an error in the latest version, we would definitely love to fix it as soon as possible.

What is your switch vendor and model that the latest version stopped working with?

Hansruedi Guest
21 Mar 2018

Thanks a lot for your quick response.
This one shows VLAN data in v2.0.9:
HP-1810-8G v2 (J9802A)

All of these are not showing VLAN data:
HP-1810-8G (J9449A)
HP-2510-24G (J9279A)
HP 2530-10G (J9774A)
HP 2530-24G (J9773A)
HP 2530-48G (J9772A)
HP-2810-48G (J9022A)

Ann SoftPerfect
21 Mar 2018

Thank you. It turned out that these models return the MAC address in their CDP info in binary rather than in ASCII as the standard prescribes. This caused an exception and incorrect further processing, which in turn caused VLAN info not to be displayed.

Please download the latest version and let us know how it works for you.

Hansruedi Guest
21 Mar 2018

The new build fixed the problem - VLAN info is back, at least on HP 2530-24G (J9773A). Thanks

Andrew SoftPerfect
23 Mar 2018

Thank you for the confirmation.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in Switch Port Mapper if you have a similar question.