VLAN column is empty

Started by Hansruedi

Hansruedi

VLAN column is empty   21 March 2018, 12:30

Hi

With version 2.0.9 I just wonder why there is no more VLAN data displayed, I'm sure it always was before. It is definitely there in my backup from v2.0.7.
SoftPerfect Support forum - Ann avatar image
Ann

Re: VLAN column is empty   21 March 2018, 12:33

Thank you for reporting this issue. If we introduced an error in the latest version, we would definitely love to fix it as soon as possible.

What is your switch vendor and model that the latest version stopped working with?
Hansruedi

Re: VLAN column is empty   21 March 2018, 12:35

Thanks a lot for your quick response.
This one shows VLAN data in v2.0.9:
HP-1810-8G v2 (J9802A)

All of these are not showing VLAN data:
HP-1810-8G (J9449A)
HP-2510-24G (J9279A)
HP 2530-10G (J9774A)
HP 2530-24G (J9773A)
HP 2530-48G (J9772A)
HP-2810-48G (J9022A)
SoftPerfect Support forum - Ann avatar image
Ann

Re: VLAN column is empty   21 March 2018, 13:02

Thank you. It turned out that these models return the MAC address in their CDP info in binary rather than in ASCII as the standard prescribes. This caused an exception and incorrect further processing, which in turn caused VLAN info not to be displayed.

Please download the latest version and let us know how it works for you.
Hansruedi

Re: VLAN column is empty   21 March 2018, 14:11

The new build fixed the problem - VLAN info is back, at least on HP 2530-24G (J9773A). Thanks
SoftPerfect Support forum - Andrew avatar image

Re: VLAN column is empty   23 March 2018, 15:31

Thank you for the confirmation.

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