How to clear MAC-address database and refresh error counters

Started by Rene

1) How can I clear the MAC address database?

2) How can I refresh the errors and discards columns?
I scanned a Cisco switch and it showed errors on several interfaces, then I cleared the counters of the interfaces in the switch and rescanned with switchport mapper. It still shows the same number of errors.

I'm using Switch Port Mapper version 2.1.1 64-bit
SoftPerfect Support forum - Ann avatar image
Ann

Re: How to clear MAC-address database and refresh error counters   08 January 2019, 16:33

The MAC address database is kept in %APPDATA%\SoftPerfect\Switch Port Mapper. You can simply delete the .DB file from that folder: this will prompt the creation of a a new database.

Regarding the error counters, it looks like the switch might have cached them somehow or hasn't updated the data that is reported via SNMP. I recommend checking the current contents of columns ifInErrors and ifOutErrors in ifTable with any other management tool, or rebooting the switch if possible.

Reply to this topic

Sometimes you can get the answer faster if you try the forum search and/or have a look at the software user manual to see if your question has already been answered.

Our forum rules are simple:

  • Be polite.
  • Do not spam.
  • If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

     

Spam prevention: please enter the following code in the input field below.

 ********   **    **  ********   **    **  **      ** 
 **     **  **   **   **     **  **   **   **  **  ** 
 **     **  **  **    **     **  **  **    **  **  ** 
 **     **  *****     ********   *****     **  **  ** 
 **     **  **  **    **         **  **    **  **  ** 
 **     **  **   **   **         **   **   **  **  ** 
 ********   **    **  **         **    **   ***  ***  

Message: