App is crashing on macOS Sonoma

Started by User

User

App is crashing on macOS Sonoma   12 February 2024, 12:47

I am using NetWorx 7.1.4 on macOS Sonoma 14.2.1, and the app crashes every time I open up the Usage Report to view data usage history.
After it crashes, the "Improved: on macOS, a separate process now ensures that the app does not terminate unexpectedly" feature introduced in NetWorx 7.1.2 will start the app again but it crashes again if I open Usage Report again.

Every time it crashes, it generates a log in console which I have attached below.
[Crash-Logs.zip]
SoftPerfect Support forum - Ann avatar image
Ann

App is crashing on macOS Sonoma - Fixed   12 February 2024, 13:19

Thank you for reporting this problem.

The crashing was caused by the Apple's change in the underlying APIs used for network activity monitoring. So it led to crashes on the latest macOS whenever application monitoring was enabled in NetWorx.

We have just fixed that. Kindly download the latest build and replace your current installation.

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