Nothing displayed when running on a new user profile

4 posts · Closed

lwb
8 Jun 2022

Hello :)

I'm using NetGenius for more than 1 year already on my laptop and all was working fine.
Yesterday I created a new user profile on this my Windows 10 machine because I will be using my computer for work until I can get another computer from my new employer. The thing is that even though NetGenius is running, nothing is displayed.

Is this a bug or is it intentional? Is there any way to make it work also for this second user?

Thank you :)

Andrew SoftPerfect
8 Jun 2022

It sounds like the Management Console is not connected to the System Service.

Simply open the Management Console and click the 'Connect to' button.

Then type 'localhost' without quotes and click OK. This should connect to the service and start displaying data.

lwb
8 Jun 2022

Surgically accurate! :D
It worked.

Thanks Andrew!

robert Guest
9 Nov 2024

Thank You. :-)

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