App prevents computer restart after update

3 posts · Closed

perfectchu
5 Sep 2022

Hi,

I installed version 1.1.1 recently and when restarting the computer, I'm getting the "This app is preventing you from restarting" message. This didn't happen with the previous version 1.1.0.

If I disable "Display Speed in Taskbar" or open the NetGenius interface once, the computer restarts normally.

Thank you.

Windows 10 Pro 21H2

Andrew SoftPerfect
6 Sep 2022

Please try the latest build and let us know how it works for you.

perfectchu
6 Sep 2022

Installed the pre-release netgenius_setup.exe (06 Sep 2022) and it works fine. Thank you.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetGenius if you have a similar question.