Internet blocked when VPN is active

2 posts · Closed

Dennis Guest
20 Feb 2024

I have a problem with VPN when using NetGenius.

Without the VPN, the Internet and NetGenius work perfectly. But when I activate VPN, the Internet gets blocked.
I don't understand what I did wrong in NetGenius. I am not a network professional, but I absolutely need the VPN.

Kind regards,
Dennis

Ann SoftPerfect
20 Feb 2024

If you are encountering issues with NetGenius when using a VPN, it might be due to compatibility problems, because VPNs can alter how network activity is detected and reported.

A solution could be to try our NetWorx app instead. It is designed differently and may work better with your VPN.

The advantage is that NetWorx can monitor network activity more compatibly with some VPN clients.
The disadvantage is that it does not have application blocking or prioritization features.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetGenius if you have a similar question.