Error message during NetGenius installation
2 posts · Closed
O.F. Guest
Greetings,
When I am trying to install NetGenius, I get this error message:
This program does not support the version of Windows your computer is running.
I have Windows 11 running on a virtual machine through Parallels installed on MacBook M3 Max.
Ann SoftPerfect
If you are using a MacBook with the M3 chip, your Parallels setup runs a specialised version of Windows designed for ARM64 processors. While it can emulate many standard applications, the software that includes drivers cannot function unless those drivers are specifically built for ARM64. Currently, our software does not support this architecture, but we may consider implementing ARM64 compatibility in the future if demand increases significantly.
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