Service conflict with VPN

2 posts · Closed

Fros Vonex Guest
26 Dec 2020

Whenever I connect with a Windows 10 IKEv2 VPN connection while the NetGenius NMCore service is running in the background, the VPN gets connected but the internet connection drops every time. After stopping NMService, the VPN connection successfully establishes and the internet starts working. Is it a bug, or am I missing something? Please tell me how to fix it. Thanks in advance

Andrew SoftPerfect
26 Dec 2020

NetGenius and VPN clients often conflict with each other, as they are based on the same principle. Both VPN clients and NetGenius attempt to capture Internet traffic for processing, so when one application succeeds in doing so, the other one usually fails.

For example, if NetGenius captures Internet traffic first before a VPN client does, the VPN client may not see any data and disconnect. Likewise, if a VPN client captures Internet traffic first, NetGenius may not see any data and not record any activity.

Unfortunately there is no solution for this problem at the moment.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetGenius if you have a similar question.