White border/frame appears around taskbar extension

5 posts · Closed

Lee Guest
28 Jan 2021

After the program runs for a period of time, there is a white border/frame around its taskbar extension.

P.S. I have a transparent background in the toolbar, and that frame appears over it.

Ann SoftPerfect
28 Jan 2021

Sorry, we have been unable to reproduce this issue. After running NetGenius taskbar extension for 1 hour, there was no still frame around it. It may well be a GPU driver issue or something else, but I am afraid we can't fix it if we can't reproduce it.

You may want to try enabling the background by right-clicking the NetGenius extension and unticking 'Transparent'. This will also make the chart numbers more readable.

Tang-Hong Lai Guest
17 Apr 2021

I had the same experience as well, but I was able to remove the border by right clicking the extension, uncheck Chart, and check Chart again.

Sebastian Guest
19 Jun 2021

Yes, this works but in the end is only a workaround.

For what it's worth: I have this problem on the regular, too. I have the taskbar configured as vertical, so maybe that only happens then?

Cheers,
S.

Günter Guest
22 Feb 2022

I had the same problem (Windows 10 Pro). After deinstalling Start11 from STARDOCK the problem was fixed.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetGenius if you have a similar question.