Upload bandwidth not showing on wireless usage graphs

2 posts · Closed

Alex Guest
12 Apr 2021

Hi there,

I'm testing NetGenius on a couple of devices, and noticed on my laptop, a Dell XPS 15 9560, the upload bandwidth on the wireless network never shows up on the usage graphs. This doesn't happen on a desktop I have running a wired connection.

Do you guys have any tips where I could start looking to resolve this issue?

Regards,
Alex

Ann SoftPerfect
12 Apr 2021

It is likely that there is another network filter installed on your laptop. It could be a VPN client, antivirus, firewall, or other security software.

Those applications usually intercept network traffic for encryption (VPN) or analysis (antivirus, firewall). In such case, the traffic simply does not reach the NetGenius driver, so upload data cannot be recorded by it.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetGenius if you have a similar question.