Service component consumes high CPU on Fast Boot

2 posts · Closed

Leon Guest
30 Apr 2021

NetGenius can cause the service component to consume a lot of CPU when Windows 10 starts, but only if the machine was booted when Fast Boot is enabled. It doesn't happen if the machine is turned on with Fast Boot disabled, meaning Windows 10 does a full boot and not a rapid one.

The problem is solved by going to the Services console and restarting NetGenius service.

Andrew SoftPerfect
30 Apr 2021

Sorry we were unable to reproduce this issue on a Windows 10 system with Fast Boot. Most likely there is a conflict with another network filter that is initialised at the same time.

As a workaround I would suggest:

  • either disabling Fast Boot,
  • or configuring the NetGenius service to start a bit later by changing the Startup Type to Automatic (Delayed Start) in the list of services
This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetGenius if you have a similar question.