Cannot install the software
2 posts
Björn M Guest
Unfortunately, I cannot install the software. I keep getting this message:
German language version: wrote:
Datei kann nicht ausgeführt werden:
C:\Program Files\SoftPerfect Network Scanner\netscan.exe
CreateProcess schlug fehl; Code 5.
Zugriff verweigert.
English translation: wrote:
File cannot be executed:
C:\Program Files\SoftPerfect Network Scanner\netscan.exe
CreateProcess failed; code 5.
Access denied.
What can I do to resolve this?
Ann SoftPerfect
Error 5 is usually caused by antivirus or other security software blocking the application.
Please check your antivirus or security logs, and add both the downloaded Network Scanner installer and then the installed Network Scanner application to the allowlist/whitelist/exclusions.