Error when downloading MAC-address or NIC database
2 posts · Closed
Joseph C Guest
I have selected the Lookup Network Card Vendor option in the software. When I try to do a scan, I get the notice telling me that the software is going to download the MAC address database. Then I get an error that says "Security Problem Occurred". And the scan is canceled.
If I deselect the Network Card Vendor option, scans work as expected. What can I do to fix this error message?
Andrew SoftPerfect
It appears to be caused by an Internet Explorer configuration issue, as the Network Scanner uses its API to download files. As a workaround you can easily download the file manually.
Then, if you are using the installed version, place the downloaded OUI.TXT to:
C:\Users\<UserName>\AppData\Roaming\SoftPerfect Network Scanner\
If you are using the portable version, place OUI.TXT into the folder with the application.
This topic is closed.
It has had no new posts for over a year, so the software versions it talks about may be out of date.
Start a new topic in Network Scanner if you have a similar question.