Unable to map network drives for Dune players

2 posts · Closed

Darren Guest
3 Nov 2018

I am having difficulties mapping the network drives for my two Dune players as they don't have a plus sign (+) next to them. I previously was able to do that and the plus sign was there, but no longer.
In fact, I'm unable to access any item through the IP addresses. Any ideas please?

Ann SoftPerfect
3 Nov 2018

There can be a few reasons why there is no [+] shown next to the devices:

  • Shared folder discovery is not enabled. Open the Shares tab in Options and check Scan for shared resources.
  • The devices may not have any folders shared, or your user account doesn't have sufficient rights to access them. You can check that by typing the folloving line in a command prompt, replacing x.x.x.x with the target IP address:
    net view \\x.x.x.x
  • If the above "net view" succeeds, there may be a firewall blocking the Network Scanner from accessing the network. If it fails, it may provide error codes for further investigation.
This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in Network Scanner if you have a similar question.