Hardware Vendor column is empty

3 posts · Closed

Jason Guest
7 Dec 2018

I do not see any vendors listed under Hardware Vendor — the column is empty. I would think NetScanner could get this by looking up the MAC ID. How can this be done?

Ann SoftPerfect
7 Dec 2018

To display hardware vendors, you need to enable Lookup network card vendor in the Options - Additional tab. Then run a regular network scan once, to force the application to download the MAC-to-vendor database. After that, hardware vendors should be displayed.

Jason Guest
7 Dec 2018

The hardware vendors display is working now.

Thanks for your support,
Jason

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in Network Scanner if you have a similar question.