MAC addresses not showing in version 7.2.5 64-bit

2 posts · Closed

Lissy Guest
11 Sep 2019

Hi!

Version 5.0.4 shows MAC addresses, but not version 7.2.5 64-bit. How come?

Glad for an answer
Sincerely / Lissy

Ann SoftPerfect
11 Sep 2019

Unfortunately you didn't provide much details about what you are doing, so I can only give you a general advice.

If you are scanning the current subnet, make sure the ARP query lookup method is enabled under MAC resolution in the Options, on the Additional tab:

If you are scanning a different subnet, try ticking Allow ARP outside current subnet on the General tab:

Also, you may like to have a look at this article, which provides an overview of additional MAC addresses resolution methods for non-local subnets.

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