Assign friendly name option is greyed out

5 posts · Closed

George Guest
21 Oct 2019

Hi, your NetScanner used to allow the assignment of friendly names, however, that feature is no longer working. When I right-click on a device, the Assign Friendly Name choice is shaded light gray, meaning this choice cannot be made. Why is this no longer working?

Ann SoftPerfect
21 Oct 2019

Please check the columns selected for "Identify by" in Options - Friendly Names (see below). Most likely you simply need to select some columns there, so the NetScanner knows which columns serve as the key for assigning friendly names.

George Guest
21 Oct 2019

Thanks!! I did exactly what you suggested and it works great now.

Have a great weekend and Go Giants! :-D

Best regards,
George

Docfxit Guest
13 Apr 2020

I don't see Friendly Host Names in Options in version 7.2.7. When I right-click on a device Assign Friendly Name is greyed out.

Is there a way I can assign a host name to a host name that is blank? Maybe with a file?

Thank you

Andrew SoftPerfect
13 Apr 2020

The setting you are looking for is Friendly Names/Comments under Options in the main menu, as shown below. Once you have enabled it and selected the columns for identification, you will be able to assign friendly names.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in Network Scanner if you have a similar question.