Windows 10 devices do not report hostnames

4 posts · Closed

Jason Read Guest
17 Dec 2020

Hi,

I have noticed that the Scanner does not report back the hostname of devices it scans when they are Win10.
I have enabled the Firewall rules so that they now respond to a PING and appear in the results, but I'm still unable to get the hostname to appear.

Thanks,
Jason

Andrew SoftPerfect
18 Dec 2020

It's hard to tell why, as Windows supports several ways of resolving IP addresses back to domain names.

You can try different name resolution methods under Options - Additional - Resolve host names.

If that doesn't help, try opening a command prompt and typing

tracert x.x.x.x

where x.x.x.x is the IP address whose host name you want.

Normally it would display the host name in the first line of output, like this:

C:\Users\Name>tracert 192.168.0.22

Tracing route to [b]NAS [192.168.0.22][/b]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms
...

If it doesn't, I guess something may be wrong with your network settings or firewall configuration.

Jason Read Guest
18 Dec 2020

Hi, thanks for the response.

Tracert did not display the hostname.
It is definitely Windows Firewall config, it's just knowing which rule to enable or rule to create... And my friend Google is not getting me tot the answer on this occasion...

Thanks

Andrew SoftPerfect
18 Dec 2020

I would suggest Wireshark, to see what name resolution requests are sent and what (if any) responses are received.

Troubleshooting the issue might require solid knowledge of networking and protocols.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in Network Scanner if you have a similar question.