Errors when loading config or saving settings at launching or closing the app

2 posts · Closed

Darren Guest
24 Feb 2021

Hi there,

Hopefully this is an easy one!

Every time I reopen NetScanner software I get this error message:

Error loading config from 'C:\Users\Darren\AppData\Roaming\SoftPerfect Network Scanner\netscan.xml': Argument out of range
The file may be corrupted, the default config will be used instead.

And when I close it:

Settings have not been saved due to the error: Assertion failure (G:\[Dev]\netscan\GUI.MainView.pas, line 3610)

Also, how do I save the IP address ranges in the Network Scanner please? Every time I open it, the IP addresses are set back to 0.0.0.0

Many thanks,
Darren

Ann SoftPerfect
25 Feb 2021

To fix these errors, simply close the Network Scanner and then delete the damaged configuration file in
C:\Users\<UserName>\AppData\Roaming\SoftPerfect Network Scanner\netscan.xml

After that, start the application again and everything should work well.

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