Retrieve monitor or display information

4 posts · Closed

David Guest
26 May 2021

Good morning,
I am testing SoftPerfect Network Scanner software, and I would like to know if this application can retrieve information about the monitor/screen/display that the equipment is connected to, what information it provides, and whether I can later save it to a CSV or Excel.

Ann SoftPerfect
26 May 2021

You can extract information about connected monitors by enabling the Lookup monitor information option at the Additional tab in Options:

Alternatively, monitor information can be extracted from the WmiMonitorID class in the WMI namespace, in WMI Query Builder:

This is a sample output:

David Guest
27 May 2021

I tried that, but I get "The RPC server is unavailable" in the Monitor Info column. Could you help me?
Thanks

Ann SoftPerfect
27 May 2021

It could be the firewall or WMI settings, but for some reason the client computer can't connect to the target WMI system. Here is a troubleshooting guidance for "WMI - the RPC server is unavailable".

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