Cannot monitor Synology RT2600ac WAN interface

3 posts · Closed

Jonathan Guest
10 Nov 2022

Hello,

I was just doing some testing and can't seem to get my Synology router RT2600ac monitored. I'm trying to monitor the WAN interface (so all Internet traffic). Their MIB guide shows I can poll their vendor MIB (Synology Port MIB) for status, but no mention of packet counters.

Can NetWorx monitor Synology routers?

It has discovered numerous interfaces (using SNMPv2 as I could not get v3 to connect). I have tried many and all show no traffic at all.

Thanks,

Jonathan

Ann SoftPerfect
10 Nov 2022

Thank you for reporting this issue. There was actually a tiny bug that prevented SNMP monitoring from working on macOS. Please download the latest build and update your copy of the app.

After that, in the list of interfaces right-click any created SNMP entries and delete them as shown below. Then re-add your NAS and the interface monitoring should begin working properly.

Jonathan Guest
10 Nov 2022

Oh wow - thank you for such amazingly speedy support! That version seems to be working fine on macOS.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetWorx if you have a similar question.