Reporting zero usage during free period

1 post · Closed

Llaves Guest
9 Oct 2017

I'm posting this so that someone with a similar problem might find the answer.

I have satellite Internet which has a "free period" (i.e, doesn't count against data quota) from 3 AM to 8 AM. Some time ago I set up a schedule in NetWorx to reflect this. Recently I checked the reports and found zero usage in off-peak times. Huh? I know that I have downloads in the "free" period.

Looking at the schedule I set up, I had listed these times as "unmetered", not "off-peak".
Moral of the story: if you want reporting in the "free" period, you need to set the time as off-peak, not unmetered, regardless of the terminology used by your ISP.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetWorx if you have a similar question.