App crashes when opening Usage Report on macOS Sonoma

2 posts · Closed

User Guest
12 Feb 2024

I am using NetWorx 7.1.4 on macOS Sonoma 14.2.1, and the app crashes every time I open up the Usage Report to view data usage history.
After it crashes, the "Improved: on macOS, a separate process now ensures that the app does not terminate unexpectedly" feature introduced in NetWorx 7.1.2 will start the app again, but it crashes again if I open Usage Report again.

Every time it crashes, it generates a log in console which I have attached below.
[[Crash-Logs.zip]]

Ann SoftPerfect
12 Feb 2024

Thank you for reporting this problem.

The crashing was caused by the Apple's change in the underlying APIs used for network activity monitoring. So it led to crashes on the latest macOS whenever application monitoring was enabled in NetWorx.

We have just fixed that. Kindly download the latest build and replace your current installation.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetWorx if you have a similar question.