Unclear time units in downtime reports

3 posts · Closed

Alan Cox Guest
24 Jun 2025

I'm looking at the connection report for my wife's computer. It shows "1:37" of "downtime" for today. But there are no units of time listed, so I don't know if that is 1 hour and 37 minutes, or 1 minute and 37 seconds. Which is it?

The units of time are particularly confusing in the details view of downtime for a particular day.

In the case I'm looking at, it shows several times of occurrence as "6:09 AM", "6:10 AM", etc. So those units have to be hours and minutes.

But then the downtime for each of these is something like "00:19", and "00:18" respectively. So those numbers only make sense if they are minutes and seconds. So both units of time are used on the same line without any clarification. If it had only occurred once, then it could be interpreted as either 19 seconds or 19 minutes! Only since it happened in successive minutes can I deduce that the units are probably seconds.

Andrew SoftPerfect
25 Jun 2025

Thank you for the feedback - that's a very good observation.

To clarify: if the time format has two components (e.g. 00:19), it's shown as minutes and seconds (mm:ss). If it has three components (e.g. 01:37:00), it's hours, minutes and seconds (hh:mm:ss).

You're absolutely right that this could be confusing, especially when both formats appear in the same report. We'll update the app to display durations in a clearer format like "2m 10s" or "1h 20m", which should make things easier to interpret at a glance. Thanks again for pointing this out!

Alan Guest
25 Jun 2025

That sounds good. Thanks

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetWorx if you have a similar question.