NetWorx exits with "System tray icons are not supported" on Linux Mint MATE
5 posts
Hello, I just renewed my NetWorx license. I entered my new license, then downloaded the current NetWorx version, backed up the DB, uninstalled the previous version (7.3): ~~~
(Reading database ... 563843 files and directories currently installed.)
Removing softperfect-networx (7.3) ...
Processing triggers for mate-menus (1.26.1+mint1) ...
Processing triggers for mailcap (3.70+nmu1ubuntu1) ...
Processing triggers for desktop-file-utils (0.27-2build1) ...
Selecting previously unselected package softperfect-networx. (Reading database ... 563838 files and directories currently installed.) Preparing to unpack networx.25.07.linux_amd64.deb ... Unpacking softperfect-networx (25.7) ... Setting up softperfect-networx (25.7) ... Processing triggers for mate-menus (1.26.1+mint1) ... Processing triggers for mailcap (3.70+nmu1ubuntu1) ... Processing triggers for desktop-file-utils (0.27-2build1) ... ~~~ When I ran the new app, it returned the following error: > System tray icons are not supported in your current desktop environment. > This application requires a system tray to operate and will now exit. I then reverted to version 7.3, and it's now running smoothly. Is it possible to download version 7.3.1 or 7.3.2 and give them a try? My system is running Linux Mint 22 (Wilma). Thanks. Regards, Andrea
Older NetWorx versions used a GTK tray icon, which is now obsolete, so we're switching to a native D-Bus implementation.
Which desktop environment are you using, for example Cinnamon, XFCE or MATE? Please also run this in a terminal and send me the output. It shows the D-Bus activity, which will tell us where it goes wrong:
/usr/bin/networx -debug
The D-Bus tray icon doesn't work on MATE because its notification area doesn't fully implement the newer StatusNotifierItem specification.
So we've added a GtkStatusIcon fallback, which brings the tray icon back on MATE. It's in version 25.11 and later, on the NetWorx page.