Unexpected dial up entry and incorrect traffic figures

3 posts · Closed

RichardMyers Guest
31 Jan 2017

I have the paid version installed on my desktop and 3 laptops on my home network. All is working perfectly except there has suddenly appeared a "Dial up" entry for yesterday 01/30/17. I don't have any dial up capability! No dial up number, no modem connections, nothing. Any ideas? Also the U/L and D/L figures are grossly over the top.

Andrew SoftPerfect
31 Jan 2017

Do you use VPN by any chance? It may be VPN or Mobile Broadband.

Could you please post a screenshot of the Dial-up Sessions tab?

RichardMyers Guest
1 Feb 2017

Yes I used VPN on the machine showing Dial up usage. So I guess this is normal. Interesting that Screen shot of "Weekly" shows the dial up and inflated usage, whereas "dial up only" shows zeros. I have checked with my ISP and they say there is no sign of large data down/upload for that day.
Sorry but I cant see how to insert screen shots into this message, but I guess you see what I mean by explanation above.

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