Data collection stops when user is not signed in

2 posts · Closed

Michael P. Guest
4 Jan 2019

I have 2 servers running Windows Server 2008 with more or less identical configuration, used as IIS Webservers in a small farm.

Both have NetWorx installed, licensed 2018-12-03 as SoftPerfect NetWorx - Business - Up to 5 Devices - 1 item(s).

Only one of the servers collects data as before the license key was entered. The other one collects data if a user is signed in. If not, nothing happens.

What is the problem?

Thanks,
Michael

Andrew SoftPerfect
4 Jan 2019

That's basically how NetWorx was designed. It runs as a regular application when a user logs on. Otherwise it does not run, i.e. it is not a service.

If you are looking for monitoring server bandwidth, a different product called Bandwidth Manager may be more suitable. It runs as a service, allows you to define a variety of monitoring rules, and if necessary configure bandwidth caps and quotas.

It is worth noting though that this product can handle about 500 Mbps at most.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetWorx if you have a similar question.