Statistics not showing individual remote desktop users

2 posts · Closed

Jay Guest
2 May 2020

Hello,

I have installed NetWorx, and it is showing in/out traffic properly, but not showing other users' statistics. There are at least 8 users connected via Remote Desktop, but NetWorx is showing only "Administrator" and "All Users Combined". Can you please tell me why it's like this? Is there a solution? Can I identify which user is using more bandwidth? NetWorx is showing total bandwidth, but I want to track every single user. Is there any way to do that using NetWorx?

My OS: Windows Server 2019 R2 Standard 64-bit edition

Thank you!

Ann SoftPerfect
2 May 2020

It's just how NetWorx works: it is unable to attribute individual usage to a specific user. When multiple users are logged on, it will simply use the name of the user who launched NetWorx first.

I don't think there is any way to track bandwidth usage by the user name. You can probably use Wireshark to determine top IP addresses and then map them to user names, but I have not seen any ready-to-use software for that.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetWorx if you have a similar question.