Strange persistent segment in system tray

5 posts · Closed

Alex Guest
16 May 2020

Hi

I've just installed NetWorx to monitor my traffic. It added a strange segment to my system tray that's always on, and cannot be selected or removed, even when I don't run NetWorx. Please tell me how to get rid of this area which looks like a disabled icon:

Thank you,
Alex

Andrew SoftPerfect
17 May 2020

This segment is a taskbar extension that is supposed to look like this:

The reason it shows incorrectly for you is that NetWorx is not running and its size is too small.

To turn the taskbar extension off, right-click an empty space on the task bar and choose Toolbars - NetWorx Desk Band.

If you want to resize it instead, untick Lock the taskbar menu item, resize the taskbar extension, and then lock the taskbar again.

Alex Guest
18 May 2020

Thank you Andrew, that took the taskbar extension off. What's strange is that it stays there even when Networx is not running.

Andrew SoftPerfect
18 May 2020

That's just how taskbar extensions work. They are implemented as a separate DLL file that is loaded and managed by Windows Explorer. Running or not running NetWorx has no effect on its presence; but when NetWorx is not running, it does not receive the data and stays blank.

Alex Guest
18 May 2020

Great. Thank you for your generous explanations.

Have a great day.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetWorx if you have a similar question.