Tray icon greys out and no traffic recorded when connected

3 posts · Closed

Rod Guest
15 Jan 2021

Hi there,

I have noticed today that when I connect to the internet, the Windows tray icon greys out and no traffic is being recorded. When I disconnect from the internet, the usual tray icon colour returns.

Windows 8.1, updated yesterday - any possible connection?
Any advice on how to fix this please?

Rod

Rod Guest
15 Jan 2021

OK folks, problem solved. Thank you.
I don't know how it happened, but it would seem that the network being monitored got switched.

Regards,
Rod

Ann SoftPerfect
19 Jan 2021

Good to hear that you quickly discovered the source of the problem. :-)

Whenever the notification area icon becomes greyed out and/or the traffic monitoring suddenly stops, there are two things to check:

  1. Whether the correct network interface is selected in NetWorx settings, in the drop-down list in the Monitored interfaces section.
  2. Whether you are connected to the network selected for monitoring, via the Networks button next to the above.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetWorx if you have a similar question.