Error writing to registry key during installation

2 posts · Closed

Conrad Guest
18 Jul 2017

Good day,

I am trying to install NetWorx 5.5.5 on my work PC. At the end of the installation, I get the following message:
"Error writing to registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
RegSetValueEx failed; code 5.
Access is denied.
Click Retry to try again, Ignore to proceed anyway, or Abort to cancel installation."

I have right-clicked on the file to run as administrator but the same result. I am logged in as administrator and have full permission. I am currently running Windows 7 Professional with SP1.

Thanks,
Conrad

Andrew SoftPerfect
18 Jul 2017

Most likely you have an antivirus or antimalware product that denies the installer's attempt to create a key for automatic startup.

You can simply ignore this error and create a startup shortcut manually if you want NetWorx to start with Windows.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in NetWorx if you have a similar question.