Clearing MAC address database and refreshing error columns

3 posts · Closed

Rene Guest
8 Jan 2019
  1. How can I clear the MAC address database?
  2. How can I refresh the errors and discards columns?
    I scanned a Cisco switch and it showed errors on several interfaces, then I cleared the counters of the interfaces in the switch and rescanned with Switch Port Mapper. It still shows the same number of errors.

I'm using Switch Port Mapper version 2.1.1 64-bit

Ann SoftPerfect
8 Jan 2019

The MAC address database is kept in %APPDATA%\SoftPerfect\Switch Port Mapper. You can simply delete the .DB file from that folder: this will prompt the creation of a a new database.

Regarding the error counters, it looks like the switch might have cached them somehow or hasn't updated the data that is reported via SNMP. I recommend checking the current contents of columns ifInErrors and ifOutErrors in ifTable with any other management tool, or rebooting the switch if possible.

Rene Guest
8 Jan 2019

Thank you!

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in Switch Port Mapper if you have a similar question.