Licence key entry menu item is disabled
3 posts · Closed
Edward Guest
I cannot enter my licence key into my RAM Disk. The "Enter Licence Key" menu item in the "Help" menu is disabled and inaccessible (grey colour).
Ann SoftPerfect
It sounds like you might have tweaked some settings that led to this. To fix the issue, please try the following:
1. Quit the RAM Disk application via File - Exit in the main menu. It is crucial to use this way instead of closing the window with [X].
2. Open this file in Notepad: %ALLUSERSPROFILE%\SoftPerfect\RAM Disk\ramdisk.xml
and change the following line
<useraccess>false</useraccess>
to
<useraccess>true</useraccess>
3. Start the RAM Disk application again.
Edward Guest
It works now. Thanks.
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Start a new topic in RAM Disk if you have a similar question.