Corrupted image file after restart

3 posts · Closed

Claudiu Guest
16 Nov 2021

Hi,

I have a very serious problem. After a restart, the image file became corrupted and my backup software failed to take that image file while it was in use. I now have an error saying: "The volume for a file has been externally altered so that the opened file is no longer valid. Image status = Image header is corrupted or not accessible"

I tried recovery software, I tried mounting the image with a 4096 B offset, but no luck.

Any other ideas?

Thanks!

Claudiu Guest
16 Nov 2021

I realized that my image file was altered by a virus. Therefore this issue is not related to the RAM Disk.

Ann SoftPerfect
16 Nov 2021

I am sorry to hear about the virus in your system. If mounting the image file at 4096 byte offset did not work, it is likely that the file system was damaged beyond repair. Especially if what you've got is a ransomware type of malware; they can encrypt parts of the file in an attempt to extort money.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in RAM Disk if you have a similar question.