Errors when closing and setting up a disk
3 posts · Closed
David Guest
I am getting the following error on closing:
The exception unknown software exception (0xe0465043) occurred in the application at location 0x00007FFD210CE0D8.
Also getting this error when setting up a disk - although the disk does get set up:
Unable to create file "C:\ProgramData\SoftPerfect\RAM Disk\ramdisk.xml": Access is denied.
My PC is a Surface Laptop 7 Snapdragon(R) X 12-core X1E80100 running Windows 11 24H2.
Ann SoftPerfect
It looks like your configuration file cannot be written for some reason. This issue is causing both the error during shutdown and the error when adding a RAM disk.
To fix this problem, please try the following steps:
- Quit the RAM Disk app to stop it from running
- Press Win + R and enter %PROGRAMDATA%\SoftPerfect
- Delete the "RAM Disk" folder
- Restart the RAM Disk app
David Guest
Thanks, it's working now.
This topic is closed.
It has had no new posts for over a year, so the software versions it talks about may be out of date.
Start a new topic in RAM Disk if you have a similar question.