Cannot reinstall after clean OS installation
2 posts · Closed
Hi. I've made a clean installation of my OS (Windows 10 64bit) and I tried to reinstall RAM Disk software, but the installer tells me that this is not possible because I have to uninstall RAM Disk. What can I do to solve the problem?
The warning message says this:
Found an older version of the RAM Disk installed on your computer.
You must uninstall it before you install this update. Please do the following:
* Backup your configuration to a XML file.
* Uninstall the currently installed version.
* Restart the computer and launch this installer again.
PS I have a regular RAM Disk license
Best regards
Massimiliano
That message suggests that some leftovers of a previous installation are still remaining.
Please check in the registry (regedit.exe) whether these keys are present:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SPVDPort HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\SPVVEngine
If they are, just delete them and the installer should proceed normally.
You may also like to have a look at the following article for more information on complete uninstallation of the RAM Disk and subsequent reinstallation.