Program directory cannot be deleted during uninstallation
2 posts · Closed
c_Wolf Guest
I'm attempting to uninstall an old version of SoftPerfect RAM Disk (3.4.7). I've gone through steps 1 and 2 outlined in the support instructions "RAM Disk refuses to install: how to uninstall completely".
When I try to perform step #3 "Delete the entire installation directory in %PROGRAMFILES%\SoftPerfect RAM Disk", I get this message:
"This action cannot be completed because the file or folder is open in another program"
Is there a service of some sort that I have to stop in order to delete the program files entry?
Andrew SoftPerfect
Most likely the application itself is still running. Open the Task Manager and
- on Windows 7 or below: Open the Processes tab and locate the ramdiskws.exe process. Select it and click End Process.
- on Windows 8 or above: Open the Details tab and locate the ramdiskws.exe process. Select it and click End Task.
If that doesn't solve the problem, this little utility called LockHunter should help.
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