Blue screen STOP 0x0000001E when unmounting image emulation

3 posts · Closed

mraksoll
5 May 2020

Windows 10, blue screen with STOP 0x0000001E - KMODE_EXCEPTION_NOT_HANDLED happens sometimes if I'm using hard drive emulation with an image and trying to unmount. With no emulation, a blue screen does not happen.

RAM Disk ver 4.0.9 64 bit

Andrew SoftPerfect
5 May 2020

It's not really possible to tell what's happening without a kernel dump. It could be our RAM Disk driver's issue or another product driver's fault.

Please see this link for how to configure the OS for memory dump (kernel memory dump) and once the crash occurs, please send us the dump file.

Alternatively you could use the tool called WhoCrashed and send us its output.

mraksoll
5 May 2020

Ok I will try the new version and make a kernel dump it it happens again.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in RAM Disk if you have a similar question.