Empty disk remains after uninstallation

10 posts · Closed

Jim Newer Guest
23 Jun 2017

I uninstalled the program successfully, but left an empty disk after reboot. How can I remove it?

Andrew SoftPerfect
23 Jun 2017

That's not really possible - if the software was completely removed, it wouldn't be able to leave an empty disk. You can check this article for how to find out whether all components of the software have been removed.

Alternatively, it could be that another device (e.g. card reader or USB flash drive) has taken over the freed disk letter and is now displayed instead of the deleted RAM disk.

Jim Newer Guest
23 Jun 2017

Not find HKLM\System\CurrentControlSet\Services\vvramd.
The disk was not accessable, it was still there.:(

Andrew SoftPerfect
23 Jun 2017

You should check and remove all the registry entries mentioned in the article, not just the first one.

Jim Newer Guest
23 Jun 2017

I already removed them all, but the disk still there.

Andrew SoftPerfect
23 Jun 2017

Have you rebooted as well, as the article recommends?

Jim Newer Guest
23 Jun 2017

Yes, but not worked.

Andrew SoftPerfect
23 Jun 2017

In this case, check in the registry if the stubborn drive letter is listed there:

  • HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\DOS Devices
Jim Newer Guest
26 Jun 2017

419e5a43-5a0e-11e7-864f-806e6f6e6963 may be the error disk.

[HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices]
"\\DosDevices\\C:"=hex:19,49,26,41,00,00,10,00,00,00,00,00
"\\??\\Volume{419e5a43-5a0e-11e7-864f-806e6f6e6963}"=hex:5c,00,3f,00,3f,00,5c,\
00,53,00,43,00,53,00,49,00,23,00,43,00,64,00,52,00,6f,00,6d,00,26,00,56,00,\
65,00,6e,00,5f,00,54,00,53,00,53,00,54,00,63,00,6f,00,72,00,70,00,26,00,50,\
00,72,00,6f,00,64,00,5f,00,43,00,44,00,44,00,56,00,44,00,57,00,5f,00,53,00,\
4e,00,2d,00,32,00,30,00,38,00,46,00,42,00,23,00,34,00,26,00,33,00,30,00,38,\
00,32,00,63,00,36,00,31,00,32,00,26,00,30,00,26,00,30,00,32,00,30,00,30,00,\
30,00,30,00,23,00,7b,00,35,00,33,00,66,00,35,00,36,00,33,00,30,00,64,00,2d,\
00,62,00,36,00,62,00,66,00,2d,00,31,00,31,00,64,00,30,00,2d,00,39,00,34,00,\
66,00,32,00,2d,00,30,00,30,00,61,00,30,00,63,00,39,00,31,00,65,00,66,00,62,\
00,38,00,62,00,7d,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\DOS Devices]
"AUX"="\\DosDevices\\COM1"
"CON"="\\Device\\ConDrv\\Console"
"CONIN$"="\\Device\\ConDrv\\CurrentIn"
"CONOUT$"="\\Device\\ConDrv\\CurrentOut"
"MAILSLOT"="\\Device\\MailSlot"
"NUL"="\\Device\\Null"
"PIPE"="\\Device\\NamedPipe"
"PRN"="\\DosDevices\\LPT1"
"Silos"="\\Silos"
"UNC"="\\Device\\Mup"

Ann SoftPerfect
26 Jun 2017

From this data, it is unclear what it relates to. I would not recommend deleting it, as could pose a risk of system instability.
Based on the supplied information, we are not sure where that volume originates from. There have been no reports of a similar problem from any RAM Disk users in the past.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in RAM Disk if you have a similar question.