License error message despite having a license

2 posts · Closed

John T Guest
22 Jun 2021

I love this software and I have a license, but it looks like I screwed up somewhere. I am getting this message:

You are running this application as a regular user and you cannot change any settings. In order to control the application you should launch it as administrator.

I've tried running as administrator, uninstalling, etc.

Ann SoftPerfect
22 Jun 2021

Please try the following:

  1. Exit the RAM Disk app via File - Exit item in the main menu. Do not use the [X] button, as it will only minimise the application instead of closing it.
  2. Remove ramdisk.xml file in %ALLUSERSPROFILE%\SoftPerfect\RAM Disk\ramdisk.xml
  3. Start the RAM Disk again.

You should now be able to enter the licence key and access all the functions.

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in RAM Disk if you have a similar question.