Devices no longer displayed after macOS Catalina update

5 posts · Closed

Valerie Guest
14 Nov 2019

After the most recent macOS Catalina update, WiFi Guard on my iMac no longer displays some of my devices that it used to detect before. I also have WiFi Guard installed on a Windows PC, and it still discovers and displays all my devices with no problems at all.

Is this issue related to something Apple broke/changed in the latest update? Or am I overlooking some important setting in macOS WiFi Guard?

Ann SoftPerfect
14 Nov 2019

This missing device issue is indeed caused by the latest macOC Catalina update. Apple decided to make some changes in ARP format, which caused certain network functions to break.

We received messages from other users describing identical problems over the past few days, and currently working on finding a solution. We will post an update here once a fix is available.

Ann SoftPerfect
14 Nov 2019

Solution: please download the new build of WiFi Guard and replace your already installed copy. After that, everything should again work properly and all devices should be discovered.

Valerie Guest
15 Nov 2019

Thank you for the prompt response!
It has fixed the problem. Now iMac WiFi Guard detects all my devices, exactly like the PC. Everything works great (tu)

Karl Guest
16 Nov 2019

Perfect, SoftPerfect! :-) All excellent now. Thank you for fixing this so quickly.

I only wish Apple would stop wrecking things in every update...

This topic is closed. It has had no new posts for over a year, so the software versions it talks about may be out of date. Start a new topic in WiFi Guard if you have a similar question.