Fix for problems caused by Catalina macOS update

Started by Ben McKenzie

Ben McKenzie

Fix for problems caused by Catalina macOS update   09 October 2019, 11:58

Hi! I love your Network Scanner app and would love to keep using it, but sadly after the most recent Catalina update it stopped working. Is SoftPerfect going to issue a fix for that?
SoftPerfect Support forum - Ann avatar image
Ann

Re: Fix for problems caused by Catalina macOS update   09 October 2019, 12:01

We have just published a new 64-bit build that should work well with Catalina. Please download the new .dmg file and let me know if it helped.
Ben McKenzie

Re: Fix for problems caused by Catalina macOS update   09 October 2019, 12:05

Thank you for the fast response. Unfortunately when I try to update the file I get this message:
Quote

Network Scanner can't be opened because Apple cannot check it for malicious software.


Is there anything I can do to get around this? Apple just won't give up creating new problems for users and developers!
SoftPerfect Support forum - Ann avatar image
Ann

Re: Fix for problems caused by Catalina macOS update   09 October 2019, 12:09

That message comes from Apple's new notarization requirements.

For a quick workaround, please try the following: go to Applications in Finder, right click the Network Scanner app icon, then choose Open menu item in the pop-up menu. In the new window press the Open button.
Ben McKenzie

Re: Fix for problems caused by Catalina macOS update   09 October 2019, 12:12

Thank you! It helped ok, yes, thumb up smile

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