Update-checking link for proxy configuration

Would it be possible for you to use an URL when we click on the "Help - Check for updates now" option?

It is trying to reach (I think) 198.211.116.136:80. Is there an URL so we can white-list it on our proxies?

Thank you.

That is the current IP address of our web-site.
If you wish to whitelist an URL, you can add either our entire site or the precise path to the version number file, and version check should work:

http://www.softperfect.com
http://www.softperfect.com/products/networkscanner/version.txt

For the traffic to reach the proxies, the application would have to have a proxy configuration option or internally, the option should use the URL path and not the IP.

From what I can see in my proxies and firewalls, I do not see anything on the proxies but I do see denials on the firewalls.

Regards,
Hilton

It depends how your proxy is configured.

If you are using a transparent proxy where any outgoing connection to port 80 is routed via the proxy, then it should work. The Network Scanner uses a standard HTTP GET to obtain the latest version number:

GET /products/networkscanner/version.txt?ver=8.1.4&random=8125781 HTTP/1.1
Host: www.softperfect.com
Connection: close

HTTP/1.1 200 OK
Date: Sat, 14 May 2022 11:58:05 GMT
Server: Apache

8.1.4

If your proxy is non-transparent, i.e. it requires a proxy server address to be set in apps, there is no way to configure the Network Scanner to use a proxy. It always uses a direct connection and adding proxy support would probably be too much effort for mere new version checks.