How to setup notification emails without entering the password

Started by SJ

Is there a way to be notified of a new connection via email without inputting the password? If not, what common commands might be executed to notify oneself? I would like to know about new devices in real-time, but I am struggling with the options.

Thanks in advance!
SJ
SoftPerfect Support forum - Ann avatar image
Ann

Re: How to setup notification emails without entering the password   31 October 2022, 11:55

To send an e-mail upon detection without entering its password, simply tick Use automatic settings option on the E-mail tab in WiFi Guard Settings. Then the app will be using our SMTP server for sending mail and the password won't be required. You will only need to enter your address in the "To" field.

SoftPerfect support forum
Thanks so much for the prompt response!

Is there any way to ensure that this happens in real time? For example, if someone logs into the network briefly and then logs out? Or is the narrowest window in the setting to scan every 10 minutes? How would I know if someone signed into and then out of the network within that time frame?
SoftPerfect Support forum - Ann avatar image
Ann

Re: How to setup notification emails without entering the password   31 October 2022, 13:05

At the moment there is an interval between scans and thus between discovery opportunities. But we have plans to implement real-time alerts in the upcoming release.
SoftPerfect Support forum - Ann avatar image
Ann

Instant detection of unknown devices   02 November 2022, 13:25

We have implemented real-time detection of new devices in the latest version of WiFi Guard. Please download and install it over your current installation. The real-time detection is enabled by default, and you should see an alert instantly when an unknown device joins your network.

To test this feature, you can mark one of your devices (for example, your mobile phone) as unknown and then disconnect it from WiFi. After that, connect it to your WiFi again. You will see a scanning process happening and the alert should show up right away. The can results list in the main application window will also be showing that device. And upon the next comprehensive scan that list will be repopulated with all other devices in your network.
SJ

Re: Instant detection of unknown devices   02 November 2022, 14:08

Perfect timing!

However, I think the email implementation needs attention. The test email only came once (with the old version).

The first time I attempted it with this one, I got the error "sending failed SMTP server error". While subsequent attempts appeared to be successful, I never received the email. Further, only the first identification of an unknown device sends an email. Even though I got the pop-up notification, the email doesn't arrive after the first time.

Also, is there a setting to ensure that real-time detection is active?
SoftPerfect Support forum - Ann avatar image
Ann

Re: Instant detection of unknown devices   02 November 2022, 14:18

You can see whether the real-time detection is active by checking Settings - Advanced - Scanning Options. If the relevant option is ticked, it is active.

Regarding e-mails, many of our customers complained that they were receiving multiple duplicate e-mails. So we added an option for emailing unidentified MAC address alerts only once (you can see it at the bottom of the E-mail tab in Settings). However, even if that option is not ticked, WiFi Guard will not send identical e-mails when exactly the same set of unknown devices is discovered, to avoid filling mailboxes with identical e-mails after every scan. The general premise is that if the user was notified about a certain device and didn't take any action in that regard, the user doesn't wish to be pestered about it any further.

Reply to this topic

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

Our forum rules are simple:

  • Be polite.
  • Do not spam.
  • Write in English. If possible, check your spelling and grammar.

Author:

Email:

Subject

A brief and informative title for your message, approximately 4–8 words:

     

Spam prevention: please enter the following code in the input field below.

 ********   **      **  **    **  **     **  **     ** 
 **     **  **  **  **  ***   **  **     **   **   **  
 **     **  **  **  **  ****  **  **     **    ** **   
 ********   **  **  **  ** ** **  *********     ***    
 **         **  **  **  **  ****  **     **    ** **   
 **         **  **  **  **   ***  **     **   **   **  
 **          ***  ***   **    **  **     **  **     ** 

Message: