Tray icon is blank

Started by Mark

Mark

Tray icon is blank   03 September 2024, 03:13

Tray icon is occasionally displayed as a blank space. Although this blank space seems to be functioning as a normal icon: when I run the mouse over the blank space, I get "Wifi Guard" tooltip; and when I left-click the blank space, Wifi Guard app opens correctly.
Any idea what is causing this?
SoftPerfect Support forum - Ann avatar image
Ann

Re: Tray icon is blank   03 September 2024, 03:20

This can sometimes happen due to cached registry settings. We have a special batch file for fixing this issue.

Alternatively, you can follow these steps:
  1. Press WindowsKey+R to open the Run dialog.
  2. Type regedit, and press Enter.
  3. Navigate to this registry key
    HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify
    and delete the values IconStreams and PastIconsStream.
  4. Navigate to this registry key
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\TrayNotify
    and delete the values IconStreams and PastIconsStream.
  5. Navigate to this registry key
    HKEY_CURRENT_USER\Control Panel\NotifyIconSettings
    and delete the entire key.
  6. Restart Windows Explorer or reboot your computer.
This will refresh all notification area icons and reset all their settings, but it should resolve the issue.

In older versions of Windows only some of these keys may be present, for example only HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify. In such case, follow the instructions for the key(s) that you do have.
Mark

Tray icon is blank - Solved   03 September 2024, 03:39

This appears to have solved the issue.
In the process, it also reset all my tray notification icon customization settings, which I had to redo, but other than that everything seems to be ok now.
Thank you

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