I am trying to analyse the usage shown by Verizon from my jetpack. I want to know the specific devices using the data and where the data is being used. Are your NetGenius or NetWorx products Windows apps that require the computer be left on? I'm noticing usage at times when the jetpack is powered off as well as a significant increase in throughput after having purchased the jetpack. Verizon is no help. I need a solution that doesn't involve them.
Thank you