NetWorx suddenly stopped counting traffic

Started by Sam

Sam

NetWorx suddenly stopped counting traffic   29 December 2020, 13:07

I've been using NetWorx for some time and quite like it. It has been working well until two days ago when it suddenly stopped counting traffic. I refreshed it several times, but it seems to be stuck on the same Download and Upload numbers for two days. Any ideas?

Regards
Sam
SoftPerfect Support forum - Ann avatar image
Ann

Re: NetWorx suddenly stopped counting traffic   29 December 2020, 13:12

Most likely, your list of network adapters has changed.

Please check whether your WiFi or wired network card is listed and selected in the Monitored Interfaces drop-down list.

Alternatively, you can try enabling the Ignore local traffic within the LAN option, which will activate a different data collection method, and see if that solves the issue.

Sometimes you can find a solution faster if you try the forum search, have a look at the knowledge base, or check the software user manual to see if your question has already been answered.

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