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Re: Peristent RAM Disk with custom allocation size

5 days ago, by Andrew in RAM Disk Forum

You can simply format the disk manually with the format command in the command prompt. One of its command line parameters is the cluster size. Alternatively, you can stop using the image file as there is no need to keep browser cache between sessions. Then you can set the desired cluster size directly in the RAM Disk's properties:

Re: Upgrading from 3.0.8 to 3.1.2

7 days ago, by Andrew in Bandwidth Manager Forum

Sorry we don't keep older versions of our software, especially over 5 years old. We however provide a 50% discount on licence renewals and I have e-mailed you a link to discounted renewal.

Re: How to export traffic usage details, not just summary

17 days ago, by Andrew in NetMaster Forum

NetMaster does not keep such details, i.e. what hosts Chrome or any other process connects to. However, we have a similar function in our NetWorx app. The reasons we did not implement it in NetMaster are: a relatively small demand for such level of details these days, and a potential need for a lot of database space, for example in cases of torrent clients that can connect to hundreds of host

Re: How to move NetMaster extension within the taskbar

24 days ago, by Andrew in NetMaster Forum

Due to Windows limitations there doesn't seem to be a way to relocate extensions to a spot between taskbar icons. The extension can be resized and moved to the left or to the right of another extension. However the icons section, as well as the date/time pane, appear to be fixed in Windows and nothing can be placed between them.

Re: Available memory displayed is less than installed RAM

28 days ago, by Andrew in RAM Disk Forum

It is because the RAM Disk driver can only use as much memory as Windows permits. That is, on a 32-bit system you would be able to use 3.5 GB maximum, and often much less due to the space required and reserved by Windows for other processes. If you want to use the entire 8 GB RAM with our RAM Disk, you would need 64-bit Windows.

Implemented suggestion: Keep "sort by" in "Applications" tab after refreshing

5 weeks ago, by Andrew in NetWorx Forum

Thank you, that's indeed a good suggestion. We have just made NetWorx remember the last sorting order upon refresh. You can download the updated builds here. If you want to monitor apps in real-time, I would also recommend taking a look at our new NetMaster product. It is basically a modern alternative to NetWorx designed to track network usage of apps, with additional control features. Here i

Re: Computer name in usage reports

6 weeks ago, by Andrew in NetWorx Forum

We have added this as a new setting. Please download the latest build, then go to the Hidden Options and set the last parameter Custom email subject tag to any text you like.

Re: High CPU usage

6 weeks ago, by Andrew in NetMaster Forum

Thank you for sharing the additional observations. The intermittent nature of this issue along with using a VPN service suggests there may be packet loops, where a third-party network driver and the NetMaster's driver keep forwarding a packet to each other causing above-normal CPU usage. We have added a workaround in the latest build, please give it a go and let me know how it works for yo

Re: Skype video call data usage

6 weeks ago, by Andrew in NetWorx Forum

It sounds like it may be a bug in NetWorx caused by the third-party driver we are using to classify traffic by application. I am afraid we cannot really fix it, but instead I recommend trying our new NetMaster product. In addition to monitoring, it allows you setting priorities, which is especially useful for VoIP applications like Skype. More details are available in the NetMaster manual.

Re: Computer name in usage reports

6 weeks ago, by Andrew in NetWorx Forum

Well, how would you tell them apart? I guess we can include the domain name like Domain\Computer, provided there are no identical domains in your environment.

Re: High CPU usage

6 weeks ago, by Andrew in NetMaster Forum

High CPU usage is possible, as even though NetMaster only listens to your traffic, it still has to process every network packet and classify it by application. Having said that, it is our new product and there may still be room for performance optimisations. Do you know how much data NetMaster was handling during this CPU spike? In other words, how fast is your Internet connection?

Re: Windscribe VPN

7 weeks ago, by Andrew in NetWorx Forum

It's impossible to ignore LAN traffic and to choose a specific adapter to monitor at the same time. The reason for this is that when the "Ignore LAN traffic" option is on, the connection information is captured at a higher level in the system, before it reaches down to a specific network adapter. That's why the adapter selection is disabled when this option is on.

Re: Speed test Start button is disabled

2 months ago, by Andrew in NetWorx Forum

Thank you for reporting this. There seems to be an issue with macOS that is intermittently causing the Speed Meter to fail. We have investigated it and added a fix. Please download this build for macOS, it should work better.

Re: Unidentified Inprocomm device in my WiFi network

2 months ago, by Andrew in WiFi Guard Forum

Thank you for sharing your discovery. By the way, WiFi Guard can automatically approve devices with dynamic last 3 octets:

Re: Application doesn't show up in top bar in Ubuntu

2 months ago, by Andrew in NetWorx Forum

It should work if you install the GNOME's TopIcons Plus extension. I was able to get the icon showing like this:

Re: MacOS 10.15 Catalina compatibility

2 months ago, by Andrew in Network Scanner Forum

Yes, please use the latest build. It's 64-bit and it should work well on Catalina.

Re: Application doesn't show up in top bar in Ubuntu

2 months ago, by Andrew in NetWorx Forum

Which version of Ubuntu are you using?

Re: Cannot uninstall WiFi Guard

3 months ago, by Andrew in WiFi Guard Forum

Perhaps this will help: How to close WiFi Guard before updating or uninstalling it

Re: No file system on the RAM drive

3 months ago, by Andrew in RAM Disk Forum

exFAT is quite different to FAT32 and has much higher limits. In particular, Maximum Volume Size is 128 PB and Maximum File Size is 16 EB. You will never hit those limits in practice

Re: Command line switches for remote shutdown

3 months ago, by Andrew in Network Scanner Forum

No, there aren't any switches for remote shutdown. It would be more flexible to use the built-in shutdown command, for example with a BAT file. Something like this: for /f %%s in (list.txt) do shutdown -m \\%%s -s -f -t 0 Type shutdown /? in a command prompt for the complete list of parameters.

Re: No file system on the RAM drive

3 months ago, by Andrew in RAM Disk Forum

As offered above, we can do a more detailed investigation and troubleshooting, to see if the problems you have do stem from RAM Disk and therefore can be fixed by us. There can be a number of reasons for stability issues, but because for vast majority of users RAM Disk works perfectly well, we do not have a ready answer as to why it is not the case for you. However, if for any reason you do not w

Re: No file system on the RAM drive

3 months ago, by Andrew in RAM Disk Forum

To be fair it's not necessarily RAM Disk's fault. New Windows 10 updates break things every now and then and the quality of Microsoft's releases is in decline. There are also known issues with PC clean-up programs like CleanMyPC and CCleaner. For some reason these seem to damage RAM disk image files. If you are happy to do a bit troubleshooting, to find out why exactly you experience the issue

Re: Netgear R7000 UPnP support

3 months ago, by Andrew in NetWorx Forum

Most likely it's a bug in the router's UPnP implementation. The monitoring is implemented by polling GetTotalBytesReceived and GetTotalBytesSent available in WANCommonInterfaceConfig. We are aware of two common bugs in routers: Some routers use signed 32-bit integers rather than 32-bit unsigned integers that the standard prescribes. This results in negative numbers being reported after first

Re: How to change Speed Meter testing server

3 months ago, by Andrew in NetWorx Forum

That's a good idea, we have just made it possible in the latest build. Please download and install the updated NetWorx package and you should be able to choose a server:

Re: How to get management information (ILO, iDRAC, IMM)

3 months ago, by Andrew in Network Scanner Forum

Hmm, apparently there is some other difference between what Chrome sends and what Network Scanner sends. We'd really like to get to the bottom of this, if you are willing to help us with that. The best way would be getting some form of access to this server, i.e. via Team Viewer or /redfish/v1/ accessible via a public IP address. Granted that may not be possible, please try running the followi

Re: Feature suggestion: "Keep Alive" option

4 months ago, by Andrew in NetWorx Forum

That's a good idea, but instead we have added a new setting in the Connection Monitor. You can download the new build here.

Re: How to get management information (ILO, iDRAC, IMM)

4 months ago, by Andrew in Network Scanner Forum

It looks like your server expected a valid OData-Version header in the request, which the app did not send. It's strange it worked in the browser though. Kindly try the new build that sends this header and let me know if it helped.

Re: Feature suggestion: "Keep Alive" option

4 months ago, by Andrew in NetWorx Forum

It appears you are looking for the existing feature called Connection Monitor. It periodically pings a list of web-sites and if they cannot be reached, records an "Internet down" event. Likewise when the web-sites are reachable again, an "Internet up" event is recorded.

Re: Feature request: Quick filter for Options

4 months ago, by Andrew in Network Scanner Forum

Thank you, that's indeed a bug. Please download the new build here.

Re: Feature request: Quick filter for Options

4 months ago, by Andrew in Network Scanner Forum

Is this the case with the latest build? If so, in which quick filter does that happen?